Returns & Exchanges

At Hang Eleven, we want you to be completely satisfied with your purchase. If your new gear isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, a prepaid shipping label will be sent to your inbox. Print the label and attach it securely to your original packaging.

• 3.
  Drop Off Package

  Hand over your parcel to any authorized carrier drop-off location. Ensure all original tags are attached and the items are in their original condition.

• 4.
  Receive Your Refund

  After our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.